Like everyone, we became involved with organics because of a family need. Graduated to an organic fruit and veggie business, worked at organic markets joined NASAA and BFA and started importing organic foods that were missing from the Aussie scene.
Now that it is possible to buy quality and tasty “almost anything” in organics we are moving to the next steps.
Watersteps brings into Australia foods that Europeans and Americans take for granted when ‘closing the organic circle’. We are Sydney based, supply all over Australia by courier and process your orders quickly and efficiently.
Take a look around our website, read the information and enlarge the pictures to see the fine details of what our products look like!
Who Do We Sell Too
We sell to retailers as well as direct to the public.
Public - Feel free to browse through our products and buy whatever you would like. Or if you would like to find your nearest stockist please use the contact us form.
Retailers - Please fill in the Retail Application form. We will set you up with a access within 48 hours. This will give you access to some of our special site features to make it easy for you to place orders.
Watersteps accepts the following payment methods
EFT - you can EFT funds to our bank account with the Commonwealth Bank of Australia. Our account details are included on your invoice.
Credit Card - We use the Commonwealth Bank of Australia to process our credit card payments. This means when you choose to pay by credit card you will temporarily leave our website for CBA, and once the transaction is finalised you will return to Watersteps. In this way, we do not store your credit card details and you are protected by CBA systems.
We accept the below credit cards.
We use a combination of Fastaway Couriers and Australia Post for deliveries.
The cost of delivery will in, usually, be added to your invoice and in most cases is subsidised by us.
For retail customers there is a flat $6.95 (inc GST) delivery fee Australia wide.
For commerical customers please contact us at firstname.lastname@example.org for delivery rates.
If you have any concerns about the goods you have ordered or there is something wrong with the order i.e. product missing or the wrong product, please use the contact us form or alternatively email us at email@example.com Please ensure you provide your contact details and your order number (where possible).
If you wish to return an item we require written notice within 48 hours of the products being delivered to you. If we agree to the return, the goods to be returned to Watersteps must be in saleable condition ASAP. Watersteps reserves the right to decline a return.